RegisterRefunds Policy
Last updated: July 23, 2020
Thank you for shopping at Rawang Lakes Sdn. Bhd.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds.
The following terms are applicable for any products that You purchased with Us:
Interpretation and Definitions
InterpretationThe words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Refund Policy:
- Property refer to the properties offered for sale on the Service.
- Orders mean a request by You to purchase Property from Us.
- Service refers to the Website.
- Website refers to BTP Website, accessible from https://btp.com.my
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You reserve the right to cancel Your Order within 14 days from the date of order due to whatsoever reason.
In order to exercise Your right of cancellation, You must inform Us of your decision in writing. You can inform Us of your decision by emailing Us at mei@btp.com.my or btpadmin@btp.com.my.
Any approval or rejection of any refund requests shall be at the Company’s sole and absolute discretion, which shall be final and binding.
Any Refund to You shall be within 60 days from the date of the approval by the Company.
Contact Us
If you have any questions about our Refunds Policy, please contact us:
Rawang Lakes Sdn Bhd (198501012184(144638-K)}
Correspondence Address:
2-1, Plaza Riverwalk,
No.1 Jalan Selvadurai Off Jalan Sultan Azlan Shah,
51200 Kuala Lumpur.
Email : mei@btp.com.my; btpadmin@btp.com.my
Tel No: 03-2615 0200